Find answers to common questions about our courses, enrollment, payments, and more.
Uniq English is an online learning platform dedicated to helping students worldwide achieve English fluency. We offer comprehensive courses taught by expert instructors, covering all aspects of English language learning from beginner to advanced levels.
Our courses are designed for learners of all ages and skill levels. Whether you're a complete beginner or looking to refine your advanced English skills, we have courses tailored to your needs. Students under 18 require parental consent to enroll.
No prior knowledge is required for our beginner courses. We offer courses for all proficiency levels, from absolute beginners to advanced learners. Each course clearly indicates its difficulty level to help you choose the right one.
Enrolling is simple:
Yes! Our platform is fully responsive and works seamlessly on smartphones, tablets, and desktop computers. You can learn anytime, anywhere with an internet connection.
Once you enroll in a course, you have lifetime access to all course materials. You can learn at your own pace and revisit lessons whenever you need to refresh your knowledge.
Yes, we offer several free courses to help you get started. These courses are marked with a "Free" badge in our course catalog. Free courses provide a great way to experience our teaching style before committing to paid courses.
Yes! Upon successfully completing a course, you will receive a digital certificate that you can download and share on your resume, LinkedIn profile, or with potential employers.
We accept all major payment methods through our secure payment gateway Razorpay, including:
Absolutely! All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your complete credit card information on our servers. Your payment data is encrypted and handled with the highest security standards.
We offer a 7-day money-back guarantee. If you're not satisfied with a course within 7 days of purchase, you can request a full refund. Please review our complete Refund Policy for detailed terms and conditions.
To request a refund, contact us at uniqspokenenglish44@gmail.com within 7 days of your purchase. Include your order details and reason for the refund request. We'll process your request within 5-7 business days.
If you're experiencing login issues:
If videos aren't playing properly:
Currently, course videos are available for streaming only and cannot be downloaded. This ensures content security and allows us to provide regular updates. You can access your courses anytime with an internet connection.
To update your profile, log in to your account and navigate to your dashboard. Click on "Profile" in the menu, where you can edit your name, email, profile picture, and other personal information.
Go to your dashboard and click on "Password" in the menu. Enter your current password, then your new password twice to confirm. Click "Update Password" to save the changes.
Yes, we take data security seriously. All data transmission is encrypted using SSL/TLS, and we follow industry best practices for data protection. We do not sell your personal information to third parties. Read our Privacy Policy for more details.
Yes, you can request account deletion by contacting us at uniqspokenenglish44@gmail.com. Please note that deleting your account will remove access to all purchased courses and cannot be undone.
Can't find the answer you're looking for? Our support team is here to help!
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